This is so true. I spend a lot of my time getting to the root of issues where the boring process step was skipped because it wasn't "efficient." The gap always shows up later when something blows up and no one knows what actually happened or can point to a documented process that was followed. Curious what you do to create buy-in for process without it sounding like bureaucracy, that's where a lot of us get stuck.
This is so true. I spend a lot of my time getting to the root of issues where the boring process step was skipped because it wasn't "efficient." The gap always shows up later when something blows up and no one knows what actually happened or can point to a documented process that was followed. Curious what you do to create buy-in for process without it sounding like bureaucracy, that's where a lot of us get stuck.